Our Policies

Check-In and Check-Out

Check-in hours are by arrangement. We are a small, boutique bed & breakfast, not a hotel. We do not have a 24/7 front desk. It is important you give us your arrival hour, and update us if it changes. Like most people, our innkeeper goes grocery shopping, visits the gym, and occasionally gets a haircut, and cannot always be at the B&B. If you do not communicate your arrival hour to us with enough advance notice, you may not be able to enter the property or check in, until the innkeeper is available. We understand planes get delayed, trains get derailed, and traffic is unpredictable. Please just let us know when that happens. Check-in is available beginning at 3:00 pm. We are happy to hold your bags if you arrange with us to arrive earlier than 3:00 pm. Check-in hours end at 8:00 pm, but we can arrange to leave your keys for you in our secure lockbox if you have a late arrival after 8:00 pm. Check-out is at 11:00 am, but we are happy to hold bags for you if you’d like to depart later in the day. Please note that we cannot be held liable for personal belongings.

Deposit Policy

A deposit equal to your first night’s stay with us, including tax, is required upon booking. For non-peak reservation dates, you may cancel for any reason up to 14 days prior to your check-in date and receive a full refund of your deposit. For peak reservation dates (over New Year's, Mardi Gras, French Quarter Fest, Jazz Fest, 4th of July, Labor Day Weekend, Halloween/Voodoo Fest), you may cancel for any reason up to 30 days prior to your check-in date and receive a full refund of your deposit.

Cancellation Policy

For non-peak reservation dates, the full balance of your stay, including taxes, will be charged to your credit card 14 days prior to your check-in date, after which there are no refunds. For peak reservation dates (over New Year's, Mardi Gras, French Quarter Fest, Jazz Fest, 4th of July, Labor Day Weekend, Halloween/Voodoo Fest), the full balance of your stay, including taxes, will be charged to your card 30 days prior to your check-in date, after which there are no refunds. We encourage guests to purchase travel insurance if they have concerns about needing a last-minute cancelation. We wish we could get that kind of insurance for the B&B, but it doesn’t exist, and that’s why we have our cancellation policy. No refunds will be given for early departures.

Forms of Payment

We accept Visa, MasterCard, American Express, Discover, and Diner's Club. We do not accept cash or checks. There is a $20 property service fee you may see on third-party travel websites. This fee is waived for guests who book directly with us, through this website. Thank you for your loyalty … support small businesses, and book direct!

Rates and Minimum Stay Requirements

Rates and minimum stay requirements vary according to room, season, holiday, and availability. Please go to our “reservations” tab and enter your dates for specifics.

Children and Pets

Pets and children under 12 are not permitted. Guests arriving with either will not be permitted to check in, and no refunds will be given.

Smoking and Vaping

Smoking and vaping are permitted outdoors on our comfortable covered porch, and in our courtyard. No smoking or vaping indoors. If evidence of smoking or vaping anywhere inside is found, the person who made the reservation will have their credit card charged a $250 cleaning fee. Anyone smoking or vaping inside may be evicted without refund.

Maximum Occupancy

Please refer to the maximum occupancy listed for each room. Because of fire regulations, occupancy limits are strictly enforced. We cannot permit more occupants in a room than those allowed by law.

Miscellaneous

The replacement cost of any items on the property that are damaged or removed will be charged to the credit card of the person who made the reservation. No candles, lanterns, incense, or any type of flame are allowed in the B&B. The use of illegal drugs is not permitted and will result in eviction with no refund. Excessive noise, or disruptive, unsafe, or illegal behavior will not be tolerated and will result in eviction with no refund given. We are committed to the safety and comfort of our guests, as well as our neighbors. Remember the Golden Rule.